Frequently Asked Questions
Everything you need to know about shopping at Teds Electronics.
What is the standard shipping time for my order?
We offer express and standard shipping. Most orders are processed within 24 hours and delivered within 3-5 business days depending on your location.
Do your electronics come with a manufacturer warranty?
Yes, all products sold at Teds Electronics are 100% authentic and come with a full manufacturer's warranty to ensure your peace of mind.
What is your return policy for defective items?
We offer a 30-day return policy. If your device is faulty or arrives damaged, we will provide a pre-paid shipping label for a full refund or exchange.
Do you offer technical support for new purchases?
Absolutely. Our expert team is available via live chat and email to help you set up your new devices or troubleshoot any technical issues.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible financing options like Afterpay and Klarna.
Can I track my shipment in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.